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Consumer news

New consumer ombudsman to handle car complaints
Watchdog: Why dealers aren’t fixing your car

New consumer ombudsman to handle car complaints

New free online service to help consumers complain about buying cars, repairs and servicing
News
12 Aug 2015
A third of drivers with 12 points avoid a driving ban
Penalty points, police, speeding

A third of drivers with 12 points avoid a driving ban

FOI request reveals over 7,000 of the 19,848 drivers with 12 or more points on licence in July are still on the road
News
10 Aug 2015
UK motorists save £750 a year with a plug-in car
Low emissions zone

UK motorists save £750 a year with a plug-in car

New figures by Go Ultra Low campaign reveal the potential savings from choosing plug-in hybrids or electric vehicles
News
5 Aug 2015
New tax system to hit green car sales

New tax system to hit green car sales

AA study reveals 59 per cent of drivers won't buy low emission cars under new VED road tax bands
News
31 Jul 2015
Diesel cheaper than petrol for the first time in 10 years

Diesel cheaper than petrol for the first time in 10 years

Diesel prices have been cut by 2p per litre, while petrol prices stay the same
News
20 Jul 2015
Over 18 million illegal tyres estimated on UK roads
Winter tyres test 2014-2015

Over 18 million illegal tyres estimated on UK roads

Survey finds an increasing number of motorists replacing their car tyres when they're below the 1.6mm tread limit
News
10 Jul 2015
Budget 2015: new road repair fund and car tax overhaul
Budget 2016: what it means for motorists

Budget 2015: new road repair fund and car tax overhaul

George Osborne announces a new road improvement fund with VED car tax paying directly for road repairs
News
9 Jul 2015
Figures reveal penalty points are a postcode lottery
Police stop

Figures reveal penalty points are a postcode lottery

Exclusive figures reveal where you’re most likely to get penalty points and where you’ll get an awareness course
News
6 Jul 2015
Rise in untaxed vehicles following death of tax disc
Tax disc

Rise in untaxed vehicles following death of tax disc

Figures show increase in drivers caught without tax; ignorance of law being blamed
News
1 Jul 2015
UK car industry hits all-time high
MINI factory tour - production line

UK car industry hits all-time high

Car production, jobs and exports all rise in UK while CO2 emissions go down as industry booms
News
29 Jun 2015
UK Motorists don't trust used car dealers
Car dealers

UK Motorists don't trust used car dealers

A third of car owners wouldn't go back to the same used car dealer in the future
News
25 Jun 2015
Parents spend £2 billion a year on their kids' motoring
Money

Parents spend £2 billion a year on their kids' motoring

Some parents spend over £1,000 a year and continue to help with car and insurance costs until children are into their thirties
News
19 Jun 2015
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New law to make complaints against car manufacturers easier
Customer complaint forms have been tampered with

New law to make complaints against car manufacturers easier

Alternative Dispute Resolution legislation will make companies pass dissatisfied consumers on to a resolution provider
News
18 Jun 2015
Garage of the Year shortlist revealed
Garage of the Year 2015

Garage of the Year shortlist revealed

The shortlist for the 2015 Garage of the Year is out. Does your local garage make the cut?
News
11 Jun 2015
Halfords Autocentre fined £47,000
Halfords logo

Halfords Autocentre fined £47,000

Halfords Autocentres missed 11 of the 20 basic faults on trading standards dept's deliberately sabotaged car
News
11 Jun 2015
Has your car had a safety recall? Check with new online tool
Vehicle Safety Recall tool

Has your car had a safety recall? Check with new online tool

The new Vehicle Safety Recall tool from Motor Codes and the SMMT lets motorists see if their car is subject to any safety recalls online
News
10 Jun 2015
Austerity protest organisers incite traffic chaos
Motorway lane closure

Austerity protest organisers incite traffic chaos

People’s Assembly against Austerity chairman suggests civil disobedience protests designed to bring traffic to a standstill
News
8 Jun 2015
Fuel theft in Cornwall no longer our concern, say police

Fuel theft in Cornwall no longer our concern, say police

Due to budget cuts, police in Devon and Cornwall will no longer look into drivers leaving forecourts without paying
News
5 Jun 2015
More than half of Brits drive 'easily walkable' distances
Walking to the bus

More than half of Brits drive 'easily walkable' distances

A new survey has shown that 54 per cent of people in the UK don't bother to walk short distances
News
5 Jun 2015
Quarter of UK’s speed cameras switched off
Speed camera

Quarter of UK’s speed cameras switched off

Shock figures reveal 391 of 1,714 fixed cameras not in use, with mobile sites filling the void
News
3 Jun 2015
Hundreds of classic cars set for UK extinction
Citroen DS Pallas

Hundreds of classic cars set for UK extinction

Latest Department of Transport figures show numbers of some legendary classic cars on UK roads are dwindling
News
27 May 2015
Road closures cost us £1bn last year
Motorway lane closure

Road closures cost us £1bn last year

England saw more than 500k road closures in 2014 at an estimated cost of one billion Pounds. Safety chief calls for action
News
21 May 2015
True benefits of auto braking car tech finally revealed
Rear end shunt - car crash

True benefits of auto braking car tech finally revealed

Cars with Autonomous Emergency Braking fitted are 38 per cent less likely to have a rear-end shunt
News
19 May 2015
Real-world mpg tests still five years away
Emissions tests questioned

Real-world mpg tests still five years away

European carmakers want to delay new real-world emissions and mpg tests by three years
News
15 May 2015
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Headlight lottery: dealers overcharging for bulb swap

Headlight lottery: dealers overcharging for bulb swap

Our investigation reveals alarming variations in main dealer prices for replacing a car head light bulb
News
8 May 2015
Pressure on diesels as courts get tough on pollution
Low emissions zone

Pressure on diesels as courts get tough on pollution

Ultra Low Emission Zones could be introduced as Euro court wants UK to act on pollution levels
News
7 May 2015
General election 2015 today! Who's on the side of motorists?
General Election

General election 2015 today! Who's on the side of motorists?

The 2015 general election is today, but how are politicians planning to fix our roads, cut motoring costs and help drivers?
News
7 May 2015
Used car chain Carcraft to close with the loss of 500 jobs
Carcraft logo

Used car chain Carcraft to close with the loss of 500 jobs

The UK's seventh largest second-hand car retailer has gone bust. All 10 showrooms to close with around 500 jobs lost.
News
1 May 2015
Highest and lowest-rated manufacturers revealed
vauxhall dealership

Highest and lowest-rated manufacturers revealed

Big sellers and premium brands are among the lowest-rated manufacturers in our Driver Power survey
News
29 Apr 2015
Motorists are happier than ever with their cars
Happy drivers, happy motorists, young drivers, learner

Motorists are happier than ever with their cars

Latest Driver Power results show that drivers are more impressed than ever with their cars
News
28 Apr 2015
UK drivers have fewer parking prangs than Euro neighbours

UK drivers have fewer parking prangs than Euro neighbours

A third of European motorists have had parking accidents, while Italians are worst for car damage when parking
News
27 Apr 2015
Driver Power 2015: Brits love hybrids and electrics
Renault Zoe 2015 front

Driver Power 2015: Brits love hybrids and electrics

Driver Power features a hybrid car in first place and two electric vehicles in its top ten for the first time ever
News
23 Apr 2015
Call for guidelines on in-car tech safety
distracted driver

Call for guidelines on in-car tech safety

Fears about distracting in-car tech mean the IAM is calling for official action
News
22 Apr 2015
Concern that motorists don't understand smart motorways
Motorway lights

Concern that motorists don't understand smart motorways

Campaign group says that drivers are still unaware of what different motorway signs mean
News
14 Apr 2015
Vote for your Garage of the Year with Auto Express
Garage of the Year 2015

Vote for your Garage of the Year with Auto Express

Auto Express and Motor Codes team up to find best local and national workshop
News
10 Apr 2015
Lib Dems offer £100m prize for low emissions car
Nick Clegg

Lib Dems offer £100m prize for low emissions car

Liberal Democrats announce £100m of taxpayer money up for grabs for manufacturers who develop new ultra low emissions cars
News
10 Apr 2015
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