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Renault Captur- Reliability and safety

Sharing running gear with the Clio should bode well for the Captur’s reliability, while safety is good

Reliability and safety rating

3.9

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Renault bagged a disappointing 28th place out of 32 manufacturers in the 2024 Auto Express Driver Power satisfaction survey. Owners appreciate the brand’s low running costs but aren’t fans of its powertrain smoothness and performance. 

Euro NCAP was much more appreciative of the Captur, however, awarding it a maximum five-star safety rating when the French model was tested in 2019. However, it has been re-assessed in 2024 alongside the Renault Symbioz, which shares parts in common with the Captur. The test has become tougher since the Captur was first tested in 2019, and due to it not including such features as a child presence detection system, a warning to prevent you from opening the doors into the path of approaching vehicles (such as cyclists), a central airbag to stop the front seat occupants from hitting each other in a side collision, and having poor chest protection for the driver in the front impact, its previous five-star score has been adjusted to four stars. That’s still better than the three-star result of the Dacia Duster, but behind the highest five-star rating of the admittedly pricier Toyota C-HR.

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There’s still a raft of driver assistance systems as standard on the Captur, from a tyre pressure warning light, an Active Emergency Braking System, Traffic Sign Recognition, cruise control with a speed limiter, Hill Start Assist, a distance warning alert, automatic headlights and windscreen wipers, Lane Departure Warning, Lane Keep Assist and E-Call: a system that allows the emergency services to be called automatically or manually in the event of an collision.

Key standard safety features

Euro NCAP safety ratings

  • Autonomous emergency braking (AEB)
  • Emergency lane keep assist
  • Traffic sign recognition
  • Driver monitor
  • Four stars out of five (NCAP 2024)
  • Adult occupant protection - 76%
  • Child occupant protection - 80%
  • Vulnerable road user protection - 76% 
  • Safety assist - 69%

Warranty

Every Renault Captur is covered by a three-year/60,000-mile warranty. The mileage allowance is actually unlimited during the first 24 months, then drops to a total of 60,000 miles or 3 years, whichever comes first.

Servicing

Renault’s EasyLife servicing plan allows customers to spread the cost of scheduled maintenance over monthly instalments. There's the option of a three-year/30,000 mile plan, or a four-year/60,000 mile package.​

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