Skip advert
Advertisement

New Mercedes CLA can’t charge at 1,000s of UK public EV chargers, and here’s why

The CLA will not be offered with a 400-volt DC converter, meaning it won’t work with the majority of UK rapid chargers

Mercedes CLA - front static

No, the headline isn’t clickbait; the new Mercedes CLA is incompatible with the majority of UK public electric car chargers, as the firm has scrimped on incorporating a 400-volt DC converter. Without this feature, the new CLA that was revealed back in March is unable to use many of the 14,000 rapid public chargepoints around the country.

Advertisement - Article continues below

The new Mercedes CLA is being offered in both hybrid and fully-electric forms, with the latter sitting on bespoke 800-volt EV underpinnings. While older EVs using 400-volt tech can plug-in and use most electric-car chargers with no issue, those with 800-volt architecture must incorporate a converter to adjust the voltage of the incoming electricity so it matches the car’s battery and other systems.

Look closely at the CLA configurator on the official Mercedes-Benz UK website and it clearly states: “Please note that charging is not possible at 400-volt charging stations”. This all but confirms that the CLA will not get a 400-volt converter.

Without this, the CLA will be blocked out of a vast majority of UK public rapid chargers. Newer, faster, 800-volt EV chargers are beginning to crop up across Europe but there are only a limited number of these here in the UK, with most chargers using 400-volt tech.

Skip advert
Advertisement
Skip advert
Advertisement - Article continues below

There is no official line on why Mercedes decided to ditch a 400-volt converter for the new CLA, but it may well have been done for cost-cutting reasons. The new CLA starts from just over £45,000 and the brand envisages owners mostly charging at home using wallboxes based on slower AC technology, or via ultra-fast 800-volt DC chargers out on the road.

In a statement, a Mercedes spokesperson told Auto Express that for the CLA, “the focus is on high-power charging infrastructure, and the share of 800-volt DC fast-charging stations in the entire charging network is constantly increasing”. The new baby electric Merc will be able to direct drivers to compatible chargers via the sat-nav; providing you always log your charge stops via the car’s mapping, you’ll never unknowingly arrive at a charger you can’t use.

What may come as a punch in the gut to UK buyers is that Mercedes is, in fact, offering the CLA with a 400-volt converter, but only in Norway. The brand may offer this feature in the UK in the future if there’s sufficient public demand, but for now British buyers will have to make-do with the handful of 800-volt public rapid chargers if they plan to plug-in for a high-speed charge.

Latest Mercedes CLA deals

Our dealer network has 1,000s of great value new cars in stock and available now right across the UK. Find your new car…

Skip advert
Advertisement
Consumer reporter

Tom is Auto Express' Consumer reporter, meaning he spends his time investigating the stories that matter to all motorists - enthusiasts or otherwise. An ex-BBC journalist and Multimedia Journalism graduate, Tom previously wrote for partner sites Carbuyer and DrivingElectric and you may also spot him throwing away his dignity by filming videos for the Auto Express social media channels.

Find a car with the experts

Skip advert
Advertisement

Recommended

New Mercedes CLA 2025 preview: pricing and specs for electric exec with nearly 500-mile range
Mercedes CLA - front

New Mercedes CLA 2025 preview: pricing and specs for electric exec with nearly 500-mile range

The electric Mercedes CLA with EQ Technology is available to order now, starting from £45,615, but there are hybrids on the way, too
News
8 May 2025
The Mercedes design revolution is on: new wave of models set to go all 'sensual purity' on us
Mercedes CLA - front/side

The Mercedes design revolution is on: new wave of models set to go all 'sensual purity' on us

Gorden Wagener explains the ‘sensual purity’ design language that is set to mark out Mercedes’ technologically advanced new models
News
14 Mar 2025
New Mercedes CLA will do 800 miles with just 20 minutes of charging
Mercedes CLA prototype - full front action

New Mercedes CLA will do 800 miles with just 20 minutes of charging

Cutting-edge charging tech and a slippery body allow the new Mercedes CLA to cover over 1,000km with two brief stops
News
23 Dec 2024
Best coupes on sale 2025
Best coupes - header image

Best coupes on sale 2025

We pick out the cream of the coupe crop
Best cars & vans
17 Dec 2024

Most Popular

Car Deal of the Day: Volvo XC60 Black Edition is a mean-looking, posh SUV for under £450 a month
Volvo XC60 - full front

Car Deal of the Day: Volvo XC60 Black Edition is a mean-looking, posh SUV for under £450 a month

The XC60 is Volvo’s best-selling car, and loved by Brits. It’s our Deal of the Day for 6 May
News
6 May 2025
New BMW 1 Series and electric i1 to target younger drivers with bold design
BMW 1 Series render - front

New BMW 1 Series and electric i1 to target younger drivers with bold design

The BMW 1 Series is set for a shake-up, with a Neue Klasse front end and a choice of hybrid or battery electric powertrains when it arrives in showroo…
News
7 May 2025
Ford should bring back the Fiesta. Oh no it shouldn't!
Opinion - Ford Fiesta

Ford should bring back the Fiesta. Oh no it shouldn't!

Bringing back the Ford Fiesta is a genius move, or a potential catastrophe
Opinion
5 May 2025