Watchdog
2,500 cars clamped a week for no road tax
2,500 cars clamped a week for no road tax
DVLA figures reveal 199 Porsches, seven Ferraris, eight Rolls Royces and 19 Cadillacs were among the cars clamped last year
Watchdog: Warranty woe as provider goes bust
Watchdog: Warranty woe as provider goes bust
Our reader took out an aftermarket warranty but when the garage ceased trading, his cover was null and void...
Watchdog: Reader charged £150 for not parking
Watchdog: Reader charged £150 for not parking
Private parking firm recorded our reader on CCTV, got his details from the DVLA and is now chasing him for money
Watchdog: Driver foots the bill after tyres mix-up
Watchdog: Driver foots the bill after tyres mix-up
Reader had done 3,000 miles before realising his tyres had wrong load index
Watchdog: Shopping around for car insurance
Watchdog: Shopping around for car insurance
Comparison sites promise big savings, but do they give you the best deal?
Watchdog: Refund row over insurance policy
Watchdog: Refund row over insurance policy
Our reader is offered just £10 of the £250 he paid to insure his Volkswagen Golf, after cancelling his policy early
Watchdog: Why dealers aren’t fixing your car
Watchdog: Why dealers aren’t fixing your car
Our industry insider explains why hi-tech cars are making it harder than ever for garages to diagnose faults
Watchdog: Shock cost of built-in sat-nav updates
Watchdog: Shock cost of built-in sat-nav updates
Keeping your sat-nav up-to-date could cost £100s every year
Watchdog: Car insurance – the ‘keys in car’ clause
Watchdog: Car insurance – the ‘keys in car’ clause
Super exclusions in your insurance policy can see your cover voided
Watchdog: Kia acts on owner's YouTube protest
Watchdog: Kia acts on owner's YouTube protest
Reader finally gets a fair deal for his faulty Soul, after help from Auto Express
Watchdog: Spare car keys
Watchdog: Spare car keys
When our reader realised the spare key to his car didn’t work, his dealer confessed it had given him the wrong one...
Watchdog: Faulty safety systems
Watchdog: Faulty safety systems
Why fork out on expensive safety systems if you can't rely on them?
Watchdog: Dealer overcharges on warranty fix
Watchdog: Dealer overcharges on warranty fix
Fiat 500 owner was told 'book' time for work was 1.5 hours - but the garage charged for 2.3 hours
Watchdog: Can CD-Rs invalidate warranties?
Watchdog: Can CD-Rs invalidate warranties?
Our reader was told repairs to his Audi’s entertainment system wouldn’t be covered by warranty because he’d used a homemade CD
Watchdog: Keeping your warranty valid
Watchdog: Keeping your warranty valid
Servicing your car at an independent garage won't invalidate a manufacturer warranty, as long as you follow our advice
Watchdog: Courtesy car fiasco
Watchdog: Courtesy car fiasco
Teen driver was left grounded after his months-old Kia Rio was taken off the road
Watchdog: Unfair MoT failures
Watchdog: Unfair MoT failures
Roadworthy Mitsubishi Evo fails its MoT on a technicality, because of a poorly-worded rule
Watchdog: Fix for Avensis fault
Watchdog: Fix for Avensis fault
Toyota gets factory engineers in to fix a noisy fault on an Avensis, after Auto Express gets involved
Watchdog: Black box fault
Watchdog: Black box fault
Insurance black boxes under fire for logging speeding offences that never happened
Watchdog: Company car tax
Watchdog: Company car tax
Does company car tax really add up? We see if the Benefit In Kind system is fair for motorists
New car spec blunder
New car spec blunder
Our reader is left furious after new Ford Focus is delivered without the promised specification
Watchdog: Warranty cover falls short
Watchdog: Warranty cover falls short
Aftermarket warranty company blames Subaru for engine failure, leaving our reader out of pocket
Watchdog: Write-off battle
Watchdog: Write-off battle
Insurance company leaves reader without a courtesy car after her Vauxhall Zafira was written off in a collision with uninsured driver
Watchdog: Shock car hire charge
Watchdog: Shock car hire charge
Credit hire firm refused to downgrade reader's £375-a-day hire car, which would have cost insurance company over £20,000
Watchdog: £561 bill after botched repair
Watchdog: £561 bill after botched repair
Audi A3 Sportback owner left to pick up tab, after being sold car with badly repaired accident damage
Watchdog: Flywheel replacement farce
Watchdog: Flywheel replacement farce
Owner stuck with £1,700 bill after dual-mass flywheel breaks four times in four years
Watchdog: Hyundai refuses warranty pay-out
Watchdog: Hyundai refuses warranty pay-out
Faulty oil pump on Santa Fe was repeatedly ignored by dealer until warranty expired
Watchdog: Daytime Running Lights rip-off
Watchdog: Daytime Running Lights rip-off
Reader Barry Morecombe was amazed at Vauxhall's definition of “Daytime Running Lights” on his new Antara…
Watchdog: £75 offer for five-month delay
Watchdog: £75 offer for five-month delay
Volvo settles five-month parts delay with £75 worth of “goodwill” vouchers for furious XC90 customer
Watchdog: Mis-selling car hire cover
Watchdog: Mis-selling car hire cover
Scaremongering by big-brand car hire firm dupes motorist into buying unnecessary insurance
Watchdog: Holes in Ford's rust warranty
Watchdog: Holes in Ford's rust warranty
Louise MacLachlan found rust on her four-year-old Ford Ka. But Ford said it wasn't covered by the extended warranty...
Watchdog: Two-month wait for door handle
Watchdog: Two-month wait for door handle
Peter Matthews ordered a door handle for his BMW in November. He waited months for it to arrive
Watchdog: Rusty alloys in a fix
Watchdog: Rusty alloys in a fix
Karl Vincent was left reeling over Mercedes' response to rust on the alloys of his C-Class
Watchdog: Insurance hit for crime victim
Watchdog: Insurance hit for crime victim
David Lloyd crashed his car while attempting to escape a gang of youths attacking him. His insurer was unsympathetic...