Skip advert
Advertisement

Mercedes C-Class review - Interior, design and technology

The interior quality and on-board tech in the Mercedes C-Class is simply stunning

Interior, design and technology rating

4.6

How we review cars
RRP
£45,120 £105,200
Pros
  • Improved on-board tech
  • Plug-in hybrid option
  • Cabin quality
Cons
  • Can be expensive to run
  • Bigger wheels affect ride comfort
  • Smaller boot than some rivals
Find your Mercedes C-Class
Compare deals from trusted partners on this car and previous models.
Or are you looking to sell your car?
Value my car
Fast, no-nonsense car selling
Value my car

With serious competition from stylish SUVs and the clean-sheet designs of modern all-electric rivals turning the heads of potential buyers, Mercedes decided that a significant overhaul was necessary in order to keep up the appeal of its compact executive car. 

Based on a heavily reworked version of the previous model’s Modular Rear Architecture (MRA) platform, the latest C-Class is bigger than before, although it has a lower roofline which helps to create a more purposeful, sportier stance. It’s a good looking car that takes design cues from its bigger E-Class sibling, such as the twin power bulges in the bonnet and the stronger shoulder lines.

It’s a look which should hold your attention and hopefully draw you to the interior, where the real improvements are clear to see. Plush materials and a first-class fit and finish to the cabin feel suitably premium, while the view forward from the driver’s seat is like sitting in a junior S-Class limo. The clean dashboard layout is dominated by a huge 11.9-inch infotainment screen, while a 12.3-inch digital instrument display is standard for all models.

Advertisement - Article continues below

Standard kit includes 17-inch alloys, the Dynamic Select drive mode system, cruise control, dual-zone climate control, heated front seats, leather upholstery, a reversing camera and a wireless smartphone charging function.

Skip advert
Advertisement
Skip advert
Advertisement - Article continues below

Used - available now

C Class

2021 Mercedes

C Class

42,276 milesAutomaticPetrol1.5L

Cash £15,700
View C Class
C Class

2019 Mercedes

C Class

29,010 milesAutomaticDiesel2.0L

Cash £18,200
View C Class
C Class

2019 Mercedes

C Class

78,183 milesAutomaticPetrol1.5L

Cash £14,000
View C Class
C Class

2019 Mercedes

C Class

41,392 milesAutomaticDiesel2.0L

Cash £17,000
View C Class

The AMG Line specification is now the entry point into the range, but it’s still where most executive buyers will put their money because, as with BMW’s M Sport trim, it’s become a bit of a badge of honour in the company car park. The 18-inch AMG alloys, body kit, rear privacy glass and chrome accents generate a subtly aggressive look for the C-Class.

Upgrading to the Premium and Premium Plus versions adds bigger 19-inch wheels and extra tech such as a 360-degree camera system, a head-up display and four-zone climate control, along with a panoramic sunroof.

Sat-nav, stereo and infotainment 

The latest MBUX set-up in the C-Class borrows tech from the S-Class limousine and even in this company, it feels incredibly slick. The 11.9-inch portrait display is standard on all models and it looks fantastic. 

Functions are displayed three at a time on the intuitive main menu, with further options available by swiping left or right on the responsive touchscreen. Sat-nav destinations are easy to input thanks to a large on-screen keyboard, and routes load faster than in either rival. While there aren’t any physical climate controls, the large on-screen keys are easy to read, so it isn't too fiddly to adjust.

If you get lost in a deep sub-menu, the home page shortcut remains on screen, so it’s easy to get back out.

A driving-assist button is one of few physical keys, so you can toggle between various systems quickly.

Skip advert
Advertisement

New & used car deals

Mercedes C Class

Mercedes C Class

RRP £32,830Used from £13,990
Audi A4

Audi A4

RRP £32,725Used from £13,295
BMW 5 Series

BMW 5 Series

RRP £52,195Avg. savings £6,739 off RRP*Used from £19,091
Audi A6

Audi A6

RRP £39,640Avg. savings £7,364 off RRP*Used from £16,899
* Average savings are calculated daily based on the best dealer prices on Auto Express vs manufacturer RRP
Skip advert
Advertisement

Have you considered?

New Volkswagen ID. Buzz GTX 2025 review: sporty MPV lacks wow factor
Volkswagen ID.Buzz GTX - front

New Volkswagen ID. Buzz GTX 2025 review: sporty MPV lacks wow factor

Road tests
18 Apr 2025
Hyundai Ioniq 5 review
Hyundai Ioniq 5 - main image

Hyundai Ioniq 5 review

In-depth reviews
25 Mar 2025
Lexus NX review
Lexus NX - main image

Lexus NX review

In-depth reviews
20 Mar 2025

Most Popular

New Citroen Holidays 2025 review: a cheaper and cheerful VW California campervan rival
Citroen Holidays - front

New Citroen Holidays 2025 review: a cheaper and cheerful VW California campervan rival

The new Citroen Holidays is the perfect option for those that want to camp on a budget
Road tests
15 Apr 2025
New Subaru Outback morphs into an SUV for Mk7 generation
Subaru Outback New York - front

New Subaru Outback morphs into an SUV for Mk7 generation

The boxer engine and off-road focus has been retained despite the Outback’s new SUV look
News
17 Apr 2025
You can run an electric car with nowhere at home to charge it, honest
Opinion - ease of EV ownership

You can run an electric car with nowhere at home to charge it, honest

Chris Rosamond explains why ultra-fast charging could convince you to make the switch to driving an EV
Opinion
17 Apr 2025