Vauxhall Mokka - Reliability and safety

The Vauxhall Mokka has moved further up the rankings compared with its rather dismal last place result in our 2023 survey. However, that still puts it in 34th place out of 50 cars in the overall 2024 Driver Power customer satisfaction survey, and while that is above the Skoda Kamiq (40th), it falls short of the Nissan Juke (28th), SEAT Arona (26th), Ford Puma (10th), and Peugeot 2008 (eighth).

The Vauxhall brand came in 26th out of 32 manufacturers in the 2024 Driver Power rankings, with owners praising economy and running costs, but having grumbles with pretty much every other area. Particular concerns surround practicality and the interior, with limited rear legroom, a shortage of useful storage space and poor visibility from behind the wheel all having an impact on the marque’s overall score.

Euro NCAP awarded the Mokka a four out of five-star safety rating, with concerns raised about the protection of the driver's chest and legs in a frontal impact, not having a central airbag to prevent the front seat occupants from colliding with each other in a side impact, poor neck protection for children seated in the back, plus its automatic emergency braking (AEB) not recognising cyclists.

Used - available now

2021 Vauxhall

Mokka

17,333 milesManualPetrol1.2L

Cash £14,100

View Mokka

2021 Vauxhall

Mokka

12,971 milesAutomaticPetrol1.2L

Cash £17,087

View Mokka

2022 Vauxhall

Mokka

13,036 milesManualDiesel1.5L

Cash £16,900

View Mokka

2016 Vauxhall

Mokka

91,600 milesManualPetrol1.4L

Cash £4,500

View Mokka

Safety kit is generous, with entry-level Design models including a lane-departure warning with a lane keep-assist function, speed sign recognition, automatic emergency braking, a forward collision alert and a driver drowsiness alert. Adaptive cruise control comes with the top-of-the-range Ultimate, as well as blind spot monitoring – all of which feature as standard on the entry-level VW T-Cross.

Warranty

All Vauxhall cars have a three-year/60,000-mile warranty, which matches the coverage you get with a Ford Puma or Volkswagen T-Cross, but lags behind the seven-year warranty offered by Kia, or the 10-year package provided by Toyota – although you do have to get your car serviced annually at a Toyota dealer in order to maintain the cover over this period.

The Mokka Electric has a separate eight-year or 100,000-mile policy for the battery pack. If the battery’s usable capacity drops below 70 per cent during that time, Vauxhall will replace it for free.

Servicing

The service schedule for the Mokka is every 12,500 miles or annually, whichever comes first, and Vauxhall offers individual service plans starting from around £20 a month to help spread the cost of scheduled maintenance.

The Mokka Electric needs an initial service after one year or 8,000 miles, whichever comes soonest, then it’ll need to be serviced every two years or 16,000 miles from that point onwards.