Volkswagen ID.3 - Interior, design and technology

When it was unveiled in 2019, the Volkswagen ID.3 had a friendly face, but the brand decided to give the electric five-door hatchback a more aggressive look as part of its mid-life facelift. It also received a new front bumper, and the black panel at the base of the windscreen has been removed, which makes the bonnet look longer and better proportioned. Tweaks to the rear include revised tail lights with an X motif when illuminated. Overall, the changes are relatively subtle, but they help give the ID.3 slightly more kerb appeal.

The very minimalist interior of the ID.3 has been a source of constant criticism since the car launched in 2020, with the cheap-feeling materials, infuriating touch-sensitive climate controls and fiddly infotainment system bringing the car down. However, Volkswagen appears to have recognised those flaws, because it took on customers’ feedback when designing the updated ID.3’s cabin.

The basic design itself hasn’t changed, but the ID.3’s updated interior is now vegan-friendly, with foam-backed surfaces on the dashboard, larger, softer surfaces on the doors and a “high proportion” of recycled materials, according to VW. We feel that perceived quality has taken a big step in the right direction, and that the ID.3 now feels more deserving of its near-£36,000 starting price tag.

The level of standard equipment is good, with all cars coming with LED headlights, front and rear parking sensors, keyless start, climate control, ambient lighting, and plenty of safety kit, such as adaptive cruise control.

Individual optional extras include a heat pump, 30-colour ambient lighting and carpet mats, with more bundled together as part of packs. For instance, the Interior Pack and Interior Pack Plus include an augmented-reality head-up display and extra sound insulation, and the Exterior Pack and Exterior Pack Plus add matrix LED headlights, among other features. Finally, the Driver Assistance Pack and Driver Assistance Pack Plus both include a rear-view camera, but the latter adds Volkswagen’s semi-autonomous Travel Assist system.

The ID.3 is available in several colours, including eye-catching Costa Azule blue and Dark Olivine Green. Entry-level Pro-spec cars come with 18-inch steel wheels as standard, while Pro S models ride on 19-inch alloy wheels rims. The top-of-the-range Pro S Match comes with 20-inch wheels, although they are available as an option across the entire range.

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Sat-nav, stereo and infotainment

The ID.3 will be fitted with a larger 12.9-inch central screen from the middle of 2024, but for now, even facelifted models come with the same 10-inch screen as the original car. The 5.3-inch digital driver’s display also remains, and gives only the most essential information, such as your speed and cruise control settings.

The infotainment system itself is something of a mixed bag. The latest version of the ID.3’s software is also less buggy than earlier iterations. It features a more intelligent e-route planner for the sat-nav that VW claims is better for long journeys, thanks to infomation on traffic and charging-station availability. 

The screen can also be laggy when you make swiping motions on the mapping screen, and generally, it isn’t as responsive to taps as we’d like. What’s more, some of the pages seem to be there to look pretty rather than be helpful, such as the driver-assist home page that uses an image of the car surrounded by tiny shortcuts that are very hard to interact with while you’re driving.

We also have some reservations about the general ergonomics of the functions surrounding the ID.3’s touchscreen. In particular, the temperature controls, which are touch-sensitive sliders positioned under the touchscreen, are far too easy to accidentally nudge when you're attempting to use the screen. Since they’re not backlit, adjusting them at night is even more difficult. Thankfully, the climate controls will be illuminated when ID.3 gets its new larger screen in 2024.

You can bypass the system and utilise your own apps using the standard-fit Apple CarPlay and Android Auto smartphone connectivity. Pro Match and Pro S Match get built-in sat-nav and wireless smartphone charging.