Skip advert
Advertisement

Volkswagen Tiguan - Reliability & safety

A high NCAP rating means the Tiguan is a safe car; the Volkswagen brand must improve its Driver Power score

Reliability and safety rating

4.0

How we review cars
Price
£35,085 - £52,380
Find your Volkswagen Tiguan
Offers from our trusted partners on this car and its predecessors...
Or are you looking to sell your car?
Value my car
Fast, no-nonsense car selling
Value my car
Advertisement

Safety experts at Euro NCAP awarded the Volkswagen Tiguan the full five out of five stars when it was tested in 2024. The Tiguan scored higher than the four-star Honda CR-V (without the safety pack) in the child occupant, vulnerable road user and safety assistance technology categories, but didn’t do as well for adult occupancy protection. 

Advertisement - Article continues below

The Tiguan did especially well in safety assistance technology because of its suite of standard safety features, including a more advanced autonomous emergency braking system that better recognises pedestrians and other vehicles. It also has blind spot monitoring to warn you of vehicles alongside you on the motorway when you go to change lanes, and adaptive cruise control to maintain a safe distance from the vehicle in front. 

We don’t yet have any data for this generation of Tiguan in the latest 2024 Driver Power customer satisfaction survey. We do have data for the Volkswagen brand, which needs to do more to keep its customers happy, dropping a further two places from its 2023 score to come in 29th out of 32 manufacturers in the 2024 results. It only just beat rival Ford (30th) and is outperformed by its own stablemates, SEAT (24th) and Skoda (23rd), and is a long way behind Hyundai (17th), Toyota (8th), and Kia (3rd).

Key standard safety features

Euro NCAP safety ratings

  • 5 out of 5 stars (tested 2024)
  • Adult occupant protection - 83%
  • Child occupant protection - 88%
  • Vulnerable road user protection - 84%
  • Safety assist - 78%

Warranty

The standard three-year or 60,000-mile manufacturer warranty is rather short compared to Hyundai's five-year, unlimited mileage warranty or Kia's seven-year/100,000-mile warranty. It doesn’t even last as long as the five-year or 90,000-mile policy offered by fellow Volkswagen group stablemate, Cupra.

Servicing

There are two service interval lengths for the Tiguan. For shorter journeys where you mostly drive around town, there’s the more frequent fixed service plan, which requires yearly trips to the dealer for servicing, or every 9,300 miles. Anyone driving further afield on the motorway will be on a variable service scheme, with longer two-year maintenance visits, or every 18,600 miles.

Skip advert
Advertisement
Skip advert
Advertisement

Most Popular

New cars that plummet in value can make brilliant used buys
Opinion - Vauxhall Corsa-e

New cars that plummet in value can make brilliant used buys

Editor Paul Barker takes a closer look at our 2024 Used Car Awards
Opinion
20 Nov 2024
A £10k electric car with a 100-mile range would surely be a sales success
Opinion - cheap EV

A £10k electric car with a 100-mile range would surely be a sales success

Mike Rutherford thinks there would be demand for an electric car with a modest 100-mile range if it only cost £10k
Opinion
17 Nov 2024
Best used cars to buy 2024
Best used cars 2024

Best used cars to buy 2024

From city cars to large SUVs, here’s our annual pick of the star performers that’ll save you thousands when you buy them used instead of new
Best cars & vans
20 Nov 2024